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Our client is a marketplace provider that wanted to connect Indian artisans with a global audience and empower them with modern eCommerce opportunities. Realizing their limited tech literacy and access to wider markets, their objective was to help artisans overcome this gap with a user-friendly app.
Before this app, the ecosystem had several hurdles to overcome:
Many artisans had little to no experience with online marketplaces, product listing, or payments.
To meet international buyer expectations, mechanisms were needed to ensure product quality, use real photographs, and provide accurate descriptions.
Supporting multi-currency payments, international shipping, and settlement of a complex task given diverse locations and user profiles.
The platform had to serve artisans (sellers), global buyers, and administrators, each with different interfaces, permissions, and workflows.
To address these, TechnoScore delivered a robust, feature-rich marketplace platform structured for ease, security, and scalability.
Built using Laravel and MySQL, delivering robust data handling, secure authentication, and efficient transaction processing.
Developed with Flutter — ensuring cross-platform compatibility, smooth UI/UX on both Android and iOS, and a unified codebase for maintainability.
Key services such as payment processing, authentication, and product catalog are containerized (e.g., using Docker), enabling scalable deployment and independent scaling of components.
Advanced search (via Elasticsearch) and machine-learning-driven recommendation logic provide buyers personalized discovery experiences.
Secure multi-currency transactions, two-factor authentication, and robust payment gateways ensure trust, compliance, and international readiness.
Following the successful launch of the MeriMitti platform, artisans across India now have direct access to international markets, enabling them to showcase and sell authentic handcrafted products worldwide. The marketplace has onboarded 1,000+ artisans and continues to attract a growing base of global buyers, creating a scalable and highly engaged digital commerce ecosystem.
Over 1,000 artisans gained access to new markets and customer segments worldwide, expanding income opportunities.
The platform facilitated global buyer interactions and increased order volumes for handcrafted goods, something previously hard for regional artisans to realize.
Automated listing workflows, digital payment handling, and unified order management reduced manual complexity, cutting transaction times by 38% and operational costs by 47%.
Since 1999, SunTec has been a trusted business process and software engineering partner for technology companies worldwide. Our team of over 1,500 full-time employees delivers innovative services every day to help our clients save time and money.
