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ISO 9001:2015 Certification for Our Quality Management System

With ISO 9001:2015, we reiterate our commitment to quality!

At TechnoScore, the web and mobile development division of SunTec India, we are committed to providing the highest quality services and solutions to our clients worldwide. SunTec India is registered with ISO to offer an independent assessment of our quality processes. The ISO registration is applicable across all three of our core service areas, including eCommerce Catalog Management, Digital Content and Data Management, and Web and Apps Development. Additionally, the certification applies to all facets of our operations, right from research, process development and service delivery to overall improving the customer experience.

ISO 9001:2015

Quality Controls Supported by Independent ISO-9001:2015 Certification Audits

With ISO 9001 Registered Quality Management System, we are dedicated to meet our client requirements the first time, on-time and every time. We firmly abide by our ISO Certification, so that our clients can feel confident in our competences to fulfill their IT outsourcing needs, of any volume and complexity. We regularly track, appraise and improve our processes and procedures to ensure compliance with international quality standards and to provide the best quality experience to each of our clients.

What Does Our ISO-9001:2015 Registration Mean To You As A Client?

Being an ISO 9001:2015 certified means that you can rely on our proven quality management system. We assure that all our processes, documentation and upgrading of our services meet the requirements set by International Organization for Standardization. With our ISO-9001:2015 Certification, our clients and associates can expect a continuous and high level of dependability and transparency from our services.

Some Extranet application areas for customers, partners, and dealers are as follows:

  • We are a reliable and respectable, quality-driven organization, and not some unscrupulous, fly-by-night enterprise.
  • We incessantly work on improving not only our service offerings, but the entire customer experience.
  • We employ process approach to quality management and thoroughly document and communicate our company processes in a transparent manner.
  • We work on developing a professionally stimulating culture and better employee morale.
  • We ensure and maintain the consistency of your operations.
  • We continually monitor the progress of our services or solutions as they go through each stage of production, from client specifications to execution and internal quality verification to customer feedback.

How SunTec India Implements ISO 9001:2015 Standards?

  • We Say What We Do – We document our standard operating procedures and systems and offer regular status updates to clients on their project via email.
  • We Do What We Say – We adhere to those standardized procedures and systems to improve our client service deliveries.
  • We Safeguard Client Data – For client-confidential data, we create secure electronic storage files and back up client data at regular intervals.
  • We Monitor – We assess and analyze the success factors and pain points of each project on an on-going basis to draw ideas for improvement.
  • We Prove It – With our ISO 9001:2015 certification audit, we have established that our procedures and systems meet the ISO guidelines and are operated in agreement with the Standard.

With ISO 9001:2015 certification, SunTec has confirmed that the company meets defined parameters of quality established by international accreditation and certification bodies. It also ensures that our processes have been adequately documented and corrective action systems are fully developed and functional, consequently reducing the need for costly conformance errors.

Any company can make claims about quality assurance and control. As an ISO 9001:2015 certified company, we have proof of our commitment to quality and continuous improvement.

  • In >99% cases, we achieve quality and TAT (turnaround time) as mandated by SOP (statement of the project)
  • Resolution of client escalations within 4-hours at management level
  • 6 Hours of customized employee training every month for better-trained workforce
  • Focused and stable talent pool with 4% attrition rate. Thanks to our our quality-centric and process-driven approach!
  • 99.5% system uptime, together with internet lines

To learn more about our comprehensive and rigorous quality mechanisms or how we can develop a quality process for your project that improves the productivity of your business, please touch base with us today!

Testimonials

Right From Client's Desk

This Is How Our Clients Praise Our Work
Recommended by 98% of SMEs, Startup, and Scale-up Clients
Reviewed on
Trust Pilot
  • client testimonial video
    A client based in UK wanted someone to help them with their website. A couple of years ago they had some issues with the website they were running and didn't have any development support. They were stressed and through recommendation found SunTec. Now the developers from SunTec have become an integral part of their in-house team based in UK.
    Will Paterson
    Founder & Director of EdPlace.com
  • client testimonial video
    A client from Nigeria wanted eLearning solutions for primary and secondary schools. He selected SunTec from a long list of prospective technical partners and advisors. The client was helped from conceptualization to the development of final product. SunTec was highly recommended by the client for any IT development project, and appreciated for the final product development, and for understanding the client's needs clearly.
    Tundey
    MD, Petss
  • "TechnoScore recently completed guided flash tours for my company. The finished product was very professional and has received many compliments already."
    Matt Wheeler
    LacrosseRecruits
    "The TechnoScore team did a great job creating our new ecommerce store. They provided reliable expertise at an competitive price and were flexible and easy to communicate with. We value them as a development partner and will utilize their services going forward as we grow our business."
    Carlos Rosan
    President, Allsporthelmets.com

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