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DELNET (Developing Library Network) is one of India’s earliest and largest library networks, founded in the 1980s and registered as a society in the 1990s. It connects thousands of member libraries and supports resource sharing, inter-library loans, and access to academic content for students, researchers, and institutions across the country.
DELNET wanted to move away from its legacy, largely manual system and create a single, connected digital environment for its member libraries. The new solution needed to:
In simple terms, DELNET needed a modular multi-portal platform that felt like one ecosystem to end users.
Because the network had been built up over many years, modernization was not just a “lift and shift” project. We had to address:
The new solution had to sustain existing operations while opening a clear path for long-term digital growth.
We transformed DELNET’s legacy setup into a scalable, integrated digital ecosystem built around multiple purpose-driven web portals. Each portal addressed a focused need, but all operated within a unified architecture to support secure access, collaboration, and automated updates.
Our web development process began by analyzing the existing systems, content flows, and user journeys. Based on this, we defined:
Within this architecture, we developed and deployed the following portals:
Across these portals, we:
After rollout, DELNET experienced clear, quantifiable improvements:
Search and discovery activity rose by roughly 62 percent, with more than 9,000 member libraries benefiting from a single entry point.
Focused portals and cleaner search experiences drove deeper usage and higher satisfaction.
Network optimization and load distribution improved effective resource utilization by about 49 percent.
Streamlined workflows led to an estimated 74 percent reduction in manual cataloging and related repetitive tasks.
The modular design enabled the introduction of new services and the expansion of capacity without major rework.
Integrated reporting allowed DELNET to see which resources, portals, and services were most used, guiding decisions on future investments.
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