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The client is a commercial organization operating in a fast-moving environment, processing large volumes of orders daily across multiple channels. Their operations involved sales teams, back-office staff, and management stakeholders who needed real-time visibility into order status, inventory movement, and fulfillment progress.
The client's existing order management process relied heavily on spreadsheets, emails, and fragmented systems. This resulted in:
As order volumes increased, the lack of a centralized, mobile-accessible system began to impact customer satisfaction and operational efficiency.
With plans to move their operations online, the client approached TechnoScore to develop a robust mobility solution to efficiently track and manage orders. The application was required to support the end-to-end order lifecycle for heavy electronic house fittings, ensuring accuracy, visibility, and operational control.
The client specifically required advanced features such as order placement, order tracking, and price management, all powered by the latest technologies and tools to ensure scalability, performance, and long-term reliability.
After evaluating TechnoScore's expertise in custom mobile app development, the client engaged our team to build a custom order management solution. Following detailed discussions with our project manager, the scope and expectations were finalized, and a dedicated team of mobile app developers was onboarded to initiate development.
We designed and developed a custom commercial order management app that unified order creation, approval, tracking, and reporting into a single mobile-enabled platform. The solution empowered sales teams, operations staff, and decision-makers with real-time access to order data—anytime, anywhere.
The application enabled users to create, modify, and submit orders directly from their mobile devices.
To ensure secure and relevant access, we implemented role-specific views and permissions.
The app was integrated with inventory systems to ensure accurate order fulfillment.
The solution ensured seamless data consistency across platforms for:
We built a data dashboard to provide deep operational insights.
Tangible Business Impact
40% faster order processing due to workflow automation
20% reduction in manual errors through digital order capture
2x improved operational visibility with real-time tracking
Higher team productivity across sales and operations
Scalable platform ready to support growing order volumes
Project initiation within 48 hours
Round-the-clock support
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Since 1999, SunTec has been a trusted business process and software engineering partner for technology companies worldwide. Our team of over 1,500 full-time employees delivers innovative services every day to help our clients save time and money.
